The quality of an organization’s people and leadership are the foundation to its success. Great leadership and great people lead to excellent customer satisfaction, great employee engagement and a strong bottom line. People leadership in small and medium sized organizations are often faced with challenges related to low employee engagement, weak team work, absenteeism and poor performance. Each of these leads to high employee turnover, customer loss, loss of reputation and poor business results – none of which are easily resolved.
Now is the time for organizations to be proactive and move from a performance management culture to a coaching culture. Building a coaching culture is integral to being a best employer, recruiting and retaining top employees, having great customer satisfaction and achieving strong financial results.
We work closely with your leadership team, Human Resources team and middle managers to support you through the process of developing a strong leadership and coaching culture.
All solutions and approaches to people and leadership development are offered through a collaborative, customized approach based on your organization’s needs. Our approach is not only customized by organization but also by each department within an organization.
Assessment tools with a high degree of reliability and validity are critical to being able to assess the current state of leadership and to define the desired future state of the organization’s leadership culture. We are certified in the use of Strategic Leadership Directions™, Leadership Effectiveness Analysis 360™ and Sales Performance Assessment™ (by the Management Research Group).
Our lead Consultant has over 18 years of leadership experience, holds an MBA in Executive Management & Leadership and she is a Certified Master Business Coach. She is also an Assistant Professor at McMaster University and has excellent facilitation skills. She adds value to leadership teams by offering an unbiased perspective of your organization’s leadership and coaching culture.
People and leadership development services and programs are offered throughout Markham, York Region, Durham Region, Mississauga, Oakville and the Greater Toronto areas.