The Canadian healthcare and seniors’ environments are continuously changing and have increasing demands being placed on them. These demands include, an aging population, limited health human resources, enhanced need for accountability, and limited fiscal resources. Each challenge presents an opportunity for improvement and innovation.
Seniors’ care is known to be one of the most dynamic, complex and important parts of the health care system. The need to ensure high quality, low risk care and services while being in compliance with legislation is of utmost importance. The owners and management seniors’ care businesses have the unique challenge of maintaining an optimal quality of care and services, maximizing occupancy, and containing costs while offering a stellar environment with superb care, hospitality and customer service.