Operational-EfficiencyProviding an optimal quality and efficiency of care and services is of utmost importance.  Also understanding the competition is critical to success.  We facilitate operational, clinical and department reviews that focus on assessing your organization’s effectiveness, positioning and strategy.

Through our Value for Money audit process we help you to answer the question: is the organization using public funds in alignment with the mission, vision and values and as effectively and efficiently as possible? Our value for money audit process provides an objective, rigorous and systematic assessment and analysis of your systems and processes to ensure that people, financial and physical resources are being utilized to optimize economy, efficiency and effectiveness.

Operational efficiency is often elusive as it seems like a never-ending task. Despite this complexity, operational efficiency is often listed as annual goal for managers and therefore quick fixes may be implemented that result in short term results but rarely sustainable improvements. It is therefore integral to business success that operational structure and processes be reviewed, value for money audits be conducted and the organization made to be effective and efficient.

Neoteric Value

Healthcare Operations Experience

With over 20 years of experience in operations, leadership and management our CEO, Nicki Morris brings a unique perspective to healthcare, business and operational process improvement. She is a former health care professional and a strong communicator and facilitator who engages staff at all levels to ensure their voice is heard. Our Consultants also include physicians with expertise in physician engagement, clinical data analysis and clinical process improvement. Our experienced consulting team has worked across all sectors of the health system and many have clinical experience combined with health management and leadership experience.

Results Oriented Focus

Through our unbiased, systematic approach to assessing people and operations we will help you get results that you may not get on your own. We will take the time to learn the nuances of your business. We will attain an understanding of your business strategy and goals and we use this to develop a customized, results oriented approach to our assessment and presentation of our recommendations.

Solutions Include

  • Change and transformation management
  • Operational reviews and planning
  • Clinical services planning
  • Value for money audits
  • Sales and marketing planning and training (special focus on selling to seniors)
  • Project management
  • Process improvement
  • Stakeholder and partner engagement